Delivery

Costs and options

Delivery options, costs and estimated dates are shown at checkout before you pay, based on the address you enter. Any free-delivery offer shown on the site applies to the order value stated in that offer.

How long it takes

Many of our items are shipped directly by our suppliers, and some come from outside the UK. This means delivery usually takes longer than a high-street order. The estimate shown at checkout is the timescale we work to for your order.

Estimates are not guarantees, but by law your order must arrive within 30 days of purchase unless we agree a longer time with you. If it doesn't, you can ask us to deliver within a new reasonable period or cancel for a full refund.

Tracking and separate parcels

Where tracking is available, we'll email the details once your order is dispatched. If your order contains items from more than one supplier, they may arrive separately and on different days at no extra cost to you.

Late, missing or damaged parcels

Until your order is delivered to you, it is our responsibility. If a parcel is late, arrives damaged or never turns up, email hello@ahhashopping.co.uk with your order number and we'll chase it, replace it or refund you.

Deliveries outside the UK

Where we can ship to your country, the cost is shown at checkout. Import duties, taxes and customs charges may be payable on arrival and are the customer's responsibility.

Changed your mind?

See our returns and refunds policy for how to cancel or send something back.